Cakir, Gültekin ORCID: 0000-0001-9715-7167, Bezbradica, Marija ORCID: 0000-0001-9366-5113 and Helfert, Markus ORCID: 0000-0001-6546-6408 (2022) Visualizing critical objectives in omnichannel management through mental models: The application of an assortment Integration context. In: International Conference on Computer-Human Interaction Research and Applications (CHIRA 2020), 5-6 Nov 2020, Computer-Human Interaction Research and Applications. ISBN 978-3-031-22014-2

Zimmermann, Robert, Mora, Daniel, Cirqueira, Douglas ORCID: 0000-0002-1283-0453, Helfert, Markus ORCID: 0000-0001-6546-6408, Bezbradica, Marija ORCID: 0000-0001-9366-5113, Werth, Dirk, Weitzl, Wolfgang Jonas ORCID: 0000-0001-9208-435X, Riedl, René and Auinger, Andreas ORCID: 0000-0002-2672-0896 (2022) Enhancing brick-and-mortar store shopping experience with an augmented reality shopping assistant application using personalized recommendations and explainable artificial intelligence. Journal of Research in Interactive Marketing, 17 (2). ISSN 2040-7122

Cirqueira, Douglas ORCID: 0000-0002-1283-0453, Helfert, Markus ORCID: 0000-0001-6546-6408 and Bezbradica, Marija ORCID: 0000-0001-9366-5113 (2021) Towards design principles for user-centric explainable AI in fraud detection. In: International Conference on Human-Computer Interaction HCII 2021, 24-29 July 2021, Washington, DC, USA. ISBN 978-3-030-77772-2

Cirqueira, Douglas ORCID: 0000-0002-1283-0453, Almeida, Fernando, Cakir, Gültekin ORCID: 0000-0001-9715-7167, Jacob, Antonio ORCID: 0000-0002-9415-7265, Lobato, Fabio ORCID: 0000-0002-6282-0368, Bezbradica, Marija ORCID: 0000-0001-9366-5113 and Helfert, Markus ORCID: 0000-0001-6546-6408 (2020) Explainable sentiment analysis application for social media crisis management in retail. In: 4th International Conference on Computer-Human Interaction Research and Applications - Volume 1: WUDESHI-DR, 5-6 Nov 2020, Budapest, Hungry (Online). ISBN 978-989-758-480-0

Cirqueira, Douglas ORCID: 0000-0002-1283-0453, Nedbal, Dietmar ORCID: 0000-0002-7596-0917, Helfert, Markus ORCID: 0000-0001-6546-6408 and Bezbradica, Marija ORCID: 0000-0001-9366-5113 (2020) Scenario-based requirements elicitation for user-centric explainable AI. In: International Cross-Domain Conference for Machine Learning and Knowledge ExtractionCD-MAKE 2020: Machine Learning and Knowledge Extraction, 25–28 Aug 2020, Dublin, Ireland (Online).

Alfano, Marco ORCID: 0000-0001-7200-9547, Lenzitti, Biagio ORCID: 0000-0003-2664-7788, Taibi, Davide ORCID: 0000-0002-0785-6771 and Helfert, Markus ORCID: 0000-0001-6546-6408 (2020) Language complexity in on-line health information retrieval. In: 18th International Conference on Web-Based Learning, 2-4 May 2019, Heraklion, Crete, Greece. ISBN 978-3-030-52677-1

Alfano, Marco ORCID: 0000-0001-7200-9547, Lenzitti, Biagio ORCID: 0000-0003-2664-7788, Taibi, Davide ORCID: 0000-0002-0785-6771 and Helfert, Markus ORCID: 0000-0001-6546-6408 (2020) Tailored retrieval of health information from the web for facilitating communication and empowerment of elderly people. In: 6th International Conference on Information and Communication Technologies for Ageing Well and e-Health (ICT4AWE) 2020, 3-5 May 2020, Prague, Czechia (On-line). ISBN 978-989-758-420-6

Cirqueira, Douglas ORCID: 0000-0002-1283-0453, Hofer, Markus, Nedbal, Dietmar ORCID: 0000-0002-7596-0917, Helfert, Markus ORCID: 0000-0001-6546-6408 and Bezbradica, Marija ORCID: 0000-0001-9366-5113 (2020) Customer purchase behavior prediction in E-commerce: a conceptual framework and research agenda. In: International Workshop on New Frontiers in Mining Complex Patterns, 16 Sept 2019, Würzburg, Germany. ISBN 978-3-030-48860-4

MacMahon, Silvana Togneri ORCID: 0000-0003-0179-2436, Alfano, Marco ORCID: 0000-0001-7200-9547, Lenzitti, Biagio ORCID: 0000-0003-2664-7788, Lo Bosco, Giosuè, McCaffery, Fergal, Taibi, Davide ORCID: 0000-0002-0785-6771 and Helfert, Markus ORCID: 0000-0001-6546-6408 (2020) Improving communication in risk management of health information technology systems by means of medical text simplification. In: 2019 IEEE Symposium on Computers and Communications (ISCC), 30 June 2019, Barcelona, Spain.

Alfano, Marco ORCID: 0000-0001-7200-9547, Lenzitti, Biagio ORCID: 0000-0003-2664-7788, Taibi, Davide ORCID: 0000-0002-0785-6771 and Helfert, Markus ORCID: 0000-0001-6546-6408 (2019) ULearn: personalized medical learning on the web for patient empowerment. In: 18th International Conference on Web-Based Learning, 23-25 Sept 2019, Magdeburg, Germany. ISBN 978-3-030-35757-3

Kesavulu, Manoj ORCID: 0000-0001-5505-9593, Dang-Nguyen, Duc-Tien ORCID: 0000-0002-2761-2213, Bezbradica, Marija ORCID: 0000-0001-9366-5113 and Helfert, Markus ORCID: 0000-0001-6546-6408 (2019) Usage analytics: a process to extract and analyse usage data to understand user behaviour in cloud. In: International Conference on Computer-Human Interaction Research and Applications(CHIRA 2017), 31 Oct– 2 Nov 2017, Funchal, Madeira, Portugal. ISBN 978-3-030-32965-5

Cirqueira, Douglas ORCID: 0000-0002-1283-0453, Helfert, Markus ORCID: 0000-0001-6546-6408 and Bezbradica, Marija ORCID: 0000-0001-9366-5113 (2019) Towards preprocessing guidelines for neural network embedding of customer behavior in digital retail. In: ISCSIC 2019: 3rd International Symposium on Computer Science and Intelligent Control, 25-27 Sept 2019, Amsterdam, Netherlands. ISBN 978-1-4503-7661-7

Iftikhar, Rehan, Pourzolfaghar, Zohreh ORCID: 0000-0001-8282-7260 and Helfert, Markus ORCID: 0000-0001-6546-6408 (2019) Omnichannel value chain: mapping digital technologies for channel integration activities. In: Information Systems Development: Information Systems Beyond 2020, 28-30 Aug 2019, Toulon, France.

Bielozorov, Artem, Bezbradica, Marija ORCID: 0000-0001-9366-5113 and Helfert, Markus ORCID: 0000-0001-6546-6408 (2019) The role of user emotions for content personalization in e-commerce: literature review. In: 21stT International Conference on Human-Computer Interaction (HCI INTERNATIONAL 2019), 26 - 31 July 2019, Orlando, FL, USA. ISBN 978-3-030-22335-9

Cakir, Gültekin ORCID: 0000-0001-9715-7167, Bezbradica, Marija ORCID: 0000-0001-9366-5113 and Helfert, Markus ORCID: 0000-0001-6546-6408 (2019) The shift from financial to non-financial measures during transition into digital retail: a systematic literature review. In: 22nd International Conference on Business Information Systems, 26 - 28 June 2019, Seville, Spain. ISBN 978-3-030-20484-6

Yang, Qishan, Ge, Mouzhi and Helfert, Markus ORCID: 0000-0001-6546-6408 (2019) Analysis of data warehouse architectures: modeling and classification. In: 21st International Conference on Enterprise Information Systems (ICEIS), 3 - 5 May, 2019, Heraklion, Crete, Greece. ISBN 978-989-758-372-8

Alfano, Marco ORCID: 0000-0001-7200-9547, Lenzitti, Biagio ORCID: 0000-0003-2664-7788, Taibi, Davide ORCID: 0000-0002-0785-6771 and Helfert, Markus ORCID: 0000-0001-6546-6408 (2019) Facilitating access to health web pages with different language complexity levels. In: International Conference on Information and Communication Technologies for Ageing Well and e-Health (ICT4AWE) 2019, 2-4 May 2019, Heraklion, Crete, Greece.

Brennan, Rob ORCID: 0000-0001-8236-362X, Attard, Judie ORCID: 0000-0001-7507-1864, Petkov, Plamen ORCID: 0000-0002-1757-7987, Nagle, Tadhg ORCID: 0000-0002-6123-7349 and Helfert, Markus ORCID: 0000-0001-6546-6408 (2019) Exploring data value assessment: a survey method and investigation of the Perceived relative importance of data value dimensions. In: 21st International Conference on Information Systems (ICEIS), 3-5 May 2018, Heraklion, Crete, Greece.

Mai, Tai Tan ORCID: 0000-0001-6657-0872, Helfert, Markus ORCID: 0000-0001-6546-6408 and Pham, Thoa (2019) An investigation of discovering business processes from operational databases. In: 24th UK Academy for Information Systems (UKAIS) International Conference, 9-10 June 2019, Oxford, The UK. ISBN 978-0-9560272-3-8

Pourzolfaghar, Zohreh and Helfert, Markus ORCID: 0000-0001-6546-6408 (2019) Connected systems in smart cities: use-cases of integration of buildings information with smart systems. In: Second International Conference on "Future Smart Cities", 5 - 7 Nov 2019, Kuala Lumpur, Malaysia.

Alfano, Marco ORCID: 0000-0001-7200-9547, Lenzitti, Biagio ORCID: 0000-0003-2664-7788, Taibi, Davide ORCID: 0000-0002-0785-6771 and Helfert, Markus ORCID: 0000-0001-6546-6408 (2019) Provision of tailored health information for patient empowerment: an initial study. In: 20th International Conference on Computer Systems and Technologies (CompSysTech'19), 21 - 22 June 2019, Ruse, Bulgaria. ISBN 978-1-4503-7149- 0

Dermody, Fiona and Sutherland, Alistair (2018) Multimodal systems for public speaking: a case in support of a positive computing approach. In: Conference on Computer-Human Interaction Research and Applications (CHIRA18), 19-21 Sept 2018, Seville, Spain. ISBN 978-989-758-328-5

Yang, Qishan, Ge, Mouzhi and Helfert, Markus ORCID: 0000-0001-6546-6408 (2018) Data quality problems in TPC-DI based data integration processes. In: 19th International Conference, ICEIS 2017, 26-29 Apr 2017, Porto, Portugal. ISBN 978-3-319-93374-0

Kesavulu, Manoj ORCID: 0000-0001-5505-9593, Dang-Nguyen, Duc-Tien ORCID: 0000-0002-2761-2213, Bezbradica, Marija ORCID: 0000-0001-9366-5113 and Helfert, Markus ORCID: 0000-0001-6546-6408 (2018) A usage analytics model for analysing user behaviour in IBM academic cloud. In: 6th International IBM Cloud Academy Conference ICACON 2018, 24-26 May, 2018, Tokyo, Japan.

Brennan, Rob ORCID: 0000-0001-8236-362X, Attard, Judie ORCID: 0000-0001-7507-1864 and Helfert, Markus ORCID: 0000-0001-6546-6408 (2018) Management of data value chains, a value monitoring capability maturity model. In: 20th International Conference on Enterprise Information Systems (ICEIS), 21-23 Mar 2018, Funchal, Madeira, Portugal. ISBN 978-989-758-298-1

Kesavulu, Manoj ORCID: 0000-0001-5505-9593, Dang-Nguyen, Duc-Tien ORCID: 0000-0002-2761-2213, Helfert, Markus ORCID: 0000-0001-6546-6408 and Bezbradica, Marija ORCID: 0000-0001-9366-5113 (2018) An Overview of User-level Usage Monitoring in Cloud Environment. In: 23rd UK Academy for Information Systems International Conference, 20-21 Mar 2018, Oxford, UK. ISBN 978-0-9560272-5-2

Dang-Nguyen, Duc-Tien ORCID: 0000-0002-2761-2213, Kesavulu, Manoj and Helfert, Markus ORCID: 0000-0001-6546-6408 (2018) Usage analytics: research directions to discover insights from cloud-based applications. In: International Conference on Smart Cities and Green ICT Systems (SMARTGREENS), 16-8 Mar 2018, Funchal, Madeira, Portugal. ISBN 978-989-758-292-9

Bastidas, Viviana, Helfert, Markus ORCID: 0000-0001-6546-6408 and Bezbradica, Marija ORCID: 0000-0001-9366-5113 (2018) A requirements framework for the design of smart city reference architectures. In: Proceedings of the 51th Hawaii International Conference on System Sciences 2018, 2-6 Jan 2018, Hawaii. ISBN 978-0-9981331-1-9

Pourzolfaghar, Zohreh ORCID: 0000-0001-8282-7260, McDonnell, Peter and Helfert, Markus ORCID: 0000-0001-6546-6408 (2017) Barriers to benefit from integration of building information with live data from IOT devices during the facility management phase. In: CITA BIM Gathering 2017, 23- 24 Nov 2017, Dublin, Ireland. ISBN 397809573957

Knutas, Antti, Pourzolfaghar, Zohreh ORCID: 0000-0001-8282-7260 and Helfert, Markus ORCID: 0000-0001-6546-6408 (2017) A meta-level design science process for integrating stakeholder needs. In: Computer-Human Interaction Research and Applications, CHIRA 2017, 31 Oct - 2 Nov, Funchal, Madeira, Portugal. ISBN 978-989-758-267-7

Kesavulu, Manoj ORCID: 0000-0001-5505-9593, Helfert, Markus ORCID: 0000-0001-6546-6408 and Bezbradica, Marija ORCID: 0000-0001-9366-5113 (2017) A usage-based data extraction framework for cloud-based application - an human-computer interaction approach. In: International Conference on Computer-Human Interaction Research and Applications (CHIRA), 31 Oct - 2 Nov 2017, Madeira, Portugal. ISBN 978-989-758-267-7

Pourzolfaghar, Zohreh ORCID: 0000-0001-8282-7260 and Helfert, Markus ORCID: 0000-0001-6546-6408 (2017) Utilising latent data in smart buildings: a process model to collect, analyse and make building data accessible for smart industries. In: FedCSIS 2017, 3-6 Sep 2017, Prague, Czech Republic.

Bastidas, Viviana, Helfert, Markus ORCID: 0000-0001-6546-6408 and Bezbradica, Marija ORCID: 0000-0001-9366-5113 (2017) Cities as enterprises: a comparison of Smart City frameworks based on enterprise architecture requirements. In: International Conference on Smart Cities, Smart-CT 2017, 14-16 June 2017, Malaga, Spain. ISBN 978-3-319-59512-2

Yang, Qishan, Ge, Mouzhi and Helfert, Markus ORCID: 0000-0001-6546-6408 (2017) Guidelines of data quality issues for data integration in the context of the TPC-DI benchmark. In: The International Conference on Enterprise Information System (ICEIS), 26-29 Apr, 2017, Porto, Portugal. ISBN 978-989-758-247-9

Pourzolfaghar, Zohreh ORCID: 0000-0001-8282-7260 and Helfert, Markus ORCID: 0000-0001-6546-6408 (2017) Taxonomy of smart elements for designing effective services. In: Twenty-third Americas Conference on Information Systems, 10-12 Aug 2017, Boston, USA.

Kesavulu, Manoj ORCID: 0000-0001-5505-9593, Bezbradica, Marija ORCID: 0000-0001-9366-5113 and Helfert, Markus ORCID: 0000-0001-6546-6408 (2017) Generic refactoring methodology for cloud migration-position paper. In: 7th International Conference on Cloud Computing and Services Science, 24-26 Apr 2017, Porto, Portugal. ISBN 978-989-758-243-1

Pourzolfaghar, Zohreh ORCID: 0000-0001-8282-7260, Bezbradica, Marija ORCID: 0000-0001-9366-5113 and Helfert, Markus ORCID: 0000-0001-6546-6408 (2016) Types of IT architectures in smart cities – a review from a business model and enterprise architecture perspective. In: Pre-ICIS Workshop, 11-14 Dec 2016, Dublin, Ireland.

Mamkaitis, Aleksas, Bezbradica, Marija ORCID: 0000-0001-9366-5113 and Helfert, Markus ORCID: 0000-0001-6546-6408 (2016) Urban enterprise: a review of smart city frameworks from an enterprise architecture perspective. In: Second International Smart Cities Conference (ISC2 2016), 12-15 Sept 2016, Trento, Italy. ISBN 978-1-5090-1846-8

Yang, Qishan and Helfert, Markus ORCID: 0000-0001-6546-6408 (2016) Data quality for web log data using a Hadoop environment. In: 21st ICIQ 2016, 22-23 Jun 2016, Ciudad Real, Spain.

Pourzolfaghar, Zohreh ORCID: 0000-0001-8282-7260 and Helfert, Markus ORCID: 0000-0001-6546-6408 (2016) Investigating HCI challenges for designing smart environments. In: Third International Conference, HCIBGO 2016, Held as Part of HCI International 2016,, 17 - 22 July 2016, Toronto, Canada. ISBN 978-3-319-39399-5

Yang, Qishan and Helfert, Markus ORCID: 0000-0001-6546-6408 (2016) Revisiting arguments for a three layered data warehousing architecture in the context of the Hadoop platform. In: The 6th International Conference on Cloud Computing and Services Science (CLOSER 2016), 23-25 Apr 2016, Roma, Italy. ISBN 978-989-758-182-3

Pourzolfaghar, Zohreh ORCID: 0000-0001-8282-7260 and Helfert, Markus ORCID: 0000-0001-6546-6408 (2016) Investigating HCI challenges for designing smart environments. In: HCI 2016: 18th International Conference on Human-Computer Interaction, 17-22 July 2016, Toronto, Canada. ISBN 978-3-319-39398-8

Gómez Cuesta, Alejandro, Granja, Juan Carlos and O'Connor, Rory ORCID: 0000-0002-2446-3224 (2009) A model driven architecture approach to web development. In: Filipe, Joaquim, Shishkov, B. and Helfert, Markus ORCID: 0000-0001-6546-6408, (eds.) Software and Data Technologies. CCIS, 22 . Springer Verlag.