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Flores, F., Mora, Manuel ORCID: 0000-0003-1631-5931, Alvarez, Francisco, O'Connor, Rory ORCID: 0000-0002-2446-3224 and Macías-Luévano, Jorge (2009) Requirements engineering: a review of processes and techniques. In: Rahman Syed, M. and Nessa Syed, S., (eds.) Handbook of Research on Modern Systems Analysis and Design Technologies and Applications. IGI Global, pp. 90-104. ISBN 978-1-59904-887-1